Refund Policy
Last updated: 2 June 2026
Automatic refund on failure
Every job either delivers a 100%-complete, consistent deck or it fails — and a failed job is automatically refunded to your original payment method. You are never charged for an incomplete or undelivered translation. There is nothing to request; the refund is issued by the system.
Not satisfied with a completed translation?
Because you can review a free watermarked preview of your deck before paying, most surprises are avoided up front. If a completed translation has a genuine quality defect, email support@slideverso.com within 7 days with the details and we’ll re-run it or refund it at our discretion.
What isn’t covered
Minor reflow inherent to translating between languages (text length differs) is expected and is not a defect — see “fidelity, not perfection” in our Terms.